By accessing, browsing, or using the Cloud Einsteins website at cloudeinsteins.com (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must immediately discontinue use of the Site. These Terms constitute a legally binding agreement between you and Cloud Einsteins LLC.
Cloud Einsteins LLC ("Cloud Einsteins," "we," "us," or "our") is a veteran-owned AWS Select Tier Services Partner providing cloud consulting, professional services, managed services, and related technology solutions. Our Site provides information about our services, company, case studies, and allows you to contact us for inquiries and consultations. The Site also features CloudGenius AI, an AI-powered chat assistant for general inquiries.
You must be at least 18 years of age to use this Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
All content on this Site, including but not limited to text, graphics, logos (including the Cloud Einsteins logo and CloudGenius AI branding), icons, images, audio, video, software, code, and design elements, is the exclusive property of Cloud Einsteins LLC or its licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. The Cloud Einsteins name, logo, "Cloud Envisioned. Cloud Achieved." tagline, and "CloudGenius AI" are trademarks of Cloud Einsteins LLC. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content on this Site without prior written permission, except for temporary caching by your browser.
When using our Site, you agree to the following:
CloudGenius AI is provided for general informational purposes only. Responses generated by CloudGenius AI are powered by artificial intelligence and may not always be accurate, complete, or current. CloudGenius AI does not provide legal, financial, medical, or professional advice. You should not rely solely on AI-generated responses for business decisions. Cloud Einsteins LLC is not liable for any actions taken based on information provided by CloudGenius AI.
Our Site may contain links to third-party websites, services, or applications that are not owned or controlled by Cloud Einsteins LLC. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third-party sites. You access third-party links entirely at your own risk. The inclusion of any link does not imply endorsement by Cloud Einsteins LLC.
THE SITE AND ALL CONTENT, SERVICES, AND FEATURES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. CLOUD EINSTEINS LLC DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE SITE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLOUD EINSTEINS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).
You agree to indemnify, defend, and hold harmless Cloud Einsteins LLC and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in any way connected with: (a) your use of or access to the Site; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any content you submit or transmit through the Site.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in the State of Florida for the resolution of any disputes arising from these Terms or your use of the Site.
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in the State of Florida by a single arbitrator. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Each party shall bear its own costs of arbitration unless the arbitrator determines otherwise.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST CLOUD EINSTEINS LLC.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Site, constitute the entire agreement between you and Cloud Einsteins LLC regarding your use of the Site and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.
The failure of Cloud Einsteins LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Cloud Einsteins LLC.
We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Changes will be effective immediately upon posting to this page. We will update the "Last Updated" date at the bottom. For material changes, we may provide additional notice. Your continued use of the Site after any changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
If you have questions about these Terms of Service, please contact us:
Cloud Einsteins LLC
Email: legal@cloudeinsteins.com
Phone: (833) 698-0009
Effective Date: July 19, 2023
Last Updated: April 2026